Official Document

ML88 Privacy Policy – Our Commitment to Protecting Your Personal Data

Ml88 treats every personal detail you entrust to us with the utmost care. This page clearly and transparently explains how we collect, store, use, and protect the personal information of all players on our platform.

Updated: January 2026 Bahasa Melayu (Malaysia) Approved by the ML88 Compliance Team

By using the ML88 platform, you agree to this Privacy Policy. Please read the full document to understand your rights and protections as a user.

Latest version: January 2026

INTRO Introduction & Scope of This Policy

Welcome to the ml88 Privacy Policy page. We understand that trusting a platform with your personal information is a decision that should never be taken lightly. That is why we have taken the time to write this policy in plain language, free from confusing legal jargon.

This Privacy Policy explains our practices regarding the collection, use, storage, and protection of personal data of all users who interact with the ML88 website, our mobile app, and all services we offer.

This policy is built on internationally recognised data protection principles, including transparency, purpose limitation, data minimisation, and information security. We are committed not merely to meeting minimum legal requirements, but to genuinely protecting your privacy as an ML88 player.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy ours.

1 What Personal Data Do We Collect?

Ml88 collects your personal data through several channels — directly when you register or interact with the platform, and automatically through technologies used within our platform. Below is a comprehensive overview of the types of data we collect:

Data Categories Example Information How Collected
Identity Information Full name, date of birth, identity card number Account registration, KYC verification
Contact Information Email address, phone number, postal address Account registration, profile updates
Financial Information Bank account number, digital wallet details, transaction records Deposits, withdrawals, payment verification
Platform Usage Data Game history, betting records, login activity Automatically during platform use
Technical Data IP address, device type, web browser, operating system Automatically via cookies and server logs
Communication Data Support chat records, emails sent to us Interactions with the support team

Ml88 practices data minimisation — we only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs.

2 How Is Your Data Used by ML88?

Every piece of data we collect has a clear and legitimate purpose. ml88 uses your personal information for the following purposes:

  • Account management: Registering and maintaining your player account, including identity verification (KYC), password management, and account security controls.
  • Transaction processing: Processing deposits and withdrawals securely, verifying payments, and maintaining financial records as required by law.
  • Service delivery: Enabling you to access all games, features, and services available on the ml88 platform, including Live Casino, Sports games, and Fish Shooting Games.
  • Customer support: Providing effective assistance when you contact our support team, including resolving complaints and technical issues.
  • Fraud prevention: Detecting and investigating suspicious activity, including fraud attempts, money laundering, and bonus system abuse.
  • Legal compliance: Meeting reporting and compliance obligations required by the relevant regulatory bodies and applicable laws.
  • Platform improvements: Analysing usage patterns to improve the functionality, interface, and overall experience of the ml88 platform.
  • Account-related communications: Sending important notifications about your account, policy changes, security updates, and relevant promotional offers (where you have consented to receive them).

Ml88 does not use your personal data to make automated decisions that significantly affect your rights without appropriate human review. Any significant decisions relating to your account involve review by our team.

3 Data Storage & Security Measures

Protecting your data is not merely a legal obligation for ml88 — it is a core commitment. The following are the technical and organisational measures we have implemented:

  • 256-bit SSL encryption: All data transmitted between your device and ml88 servers is protected by 256-bit SSL encryption, the same level used by leading international banking institutions.
  • Encrypted data storage: Sensitive data such as financial information and identity documents are stored in encrypted databases with securely managed keys.
  • Internal access controls: Only staff with a legitimate business need may access player personal data. All access is logged and audited regularly.
  • Continuous security monitoring: ml88 systems are monitored 24 hours a day to detect any unauthorized access attempts or security anomalies.
  • Regular security testing: The ML88 infrastructure and applications undergo regular penetration testing and security audits by independent third parties.
  • Data retention period: ml88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to meet legal obligations. Data that is no longer required will be securely deleted or anonymised.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, ml88 is committed to notifying you promptly in accordance with our established incident response procedures.

4 Data Sharing with Third Parties

Ml88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations in which your data may be shared:

  • Payment service providers: Required financial data is shared with FPX, Touch 'n Go, GrabPay, and partner banks solely for the purpose of processing your transactions.
  • Game providers: Minimum technical details required are shared with game software providers solely to allow you to access their games through the ML88 platform.
  • Technology service providers: Companies that help us manage platform infrastructure, security monitoring, and technical support, subject to strict confidentiality agreements.
  • Regulatory authorities: Where required by law or the directive of a legitimate regulatory authority, ml88 will disclose the necessary information to the relevant authorities.
  • Legal process: If ML88 receives a valid court order or lawful legal process requiring data disclosure, we will comply after carefully verifying its legitimacy.

All third parties with whom we share data are bound by strict data processing agreements. They are only permitted to use your data for specified purposes and must adhere to security standards equivalent to those of ml88.

5 Cookies, Analytics & Tracking Technologies

The ml88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login session management, security, and navigation. These cookies cannot be disabled.
  • Performance cookies: Collecting aggregated data on how users interact with the platform to help us identify areas for improvement. All data is anonymised.
  • Functional cookies: Saving your preferences such as language, display theme, and other settings so you do not need to reconfigure them each time you log in.
  • Security cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some ML88 platform features.

6 Your Rights Regarding Personal Data

As an ml88 user, you have the following rights regarding your personal data. ml88 is committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 30 working days.

Right to Rectification

If any data we hold is inaccurate or outdated, you have the right to request immediate correction through your account settings or customer support.

Right to Erasure

You may request the deletion of your personal data in certain circumstances, subject to record-keeping obligations required by law.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will respect your choice.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider of your choice.

Right to Restriction of Processing

In certain circumstances, you may request ML88 to restrict the processing of your personal data while any dispute is being resolved.

To exercise any of the above rights, contact the ml88 support team via Live Chat or our support email. We will process your request within the stipulated timeframe and may require identity verification before responding.

7 Child Data Protection

The ml88 platform is exclusively for users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

If we discover that personal data belonging to someone under 18 years of age has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account on ml88, please contact our support team immediately.

Use of the ml88 platform by individuals under 18 years of age is strictly prohibited. ml88 conducts age verification during registration and reserves the right to request proof of age at any time.

8 Amendments to This Privacy Policy

Ml88 may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will be published on this page with a clear update date.

For significant changes that affect how we use your personal data, we will endeavor to notify you via email or in-platform notification at least 7 days before the changes take effect. Continued use of the ml88 platform after the effective date constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

9 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ml88 handles your personal data, our team is ready to help:

  • Live Chat: The fastest option — available 24/7 via the Live Chat button on the ML88 platform.
  • Email: Send your privacy enquiries to [email protected] — we aim to respond within 2 business days.
  • FAQ: Many frequently asked questions about privacy and account security have been answered at FAQ page ours.

Ml88 takes every privacy complaint seriously. If you are not satisfied with how we have handled your complaint, you have the right to refer the matter to the relevant data protection regulatory authority in your jurisdiction.

Why Your Privacy Is Safe with ml88

Six concrete reasons why Malaysian players trust ML88 with their personal information.

Bank-Grade Encryption

All data transmitted between your device and ml88 servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks to secure online transactions.

Transparent KYC Process

Identity verification at ml88 is carried out through a clear and secure process. Your documents are stored with full encryption, accessible only by authorised personnel, and never shared without a legitimate reason.

No Data Sales to Advertisers

Ml88 has never and will never sell or rent your personal data to third-party advertisers or data brokers. Your data is used solely to enhance your gaming experience on our platform.

Privacy Control in Your Hands

Through your ml88 account settings, you can manage your communication preferences, access the data we hold about you, and submit privacy rights requests easily and without any hassle.

Regular Security Audits

The ML88 infrastructure undergoes regular security testing and privacy audits by independent experts, ensuring our data protection systems are always up to date and operating at their best.

Dedicated Privacy Support

The ml88 support team is trained to handle privacy enquiries and complaints. Contact us via Live Chat or email — every privacy enquiry is taken seriously and answered thoroughly.

Join the ml88 Player Community with Full Confidence

With a clear Privacy Policy and robust security measures in place, you can play at ML88 with peace of mind. Your privacy and security are our top priority.

This platform is for users aged 18 and above only. Please play responsibly.

Bahasa Melayu